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Showing posts from March, 2010

The mass of men.....

"The mass of men lead lives of quiet desperation." ....Henry David Thoreau A personal favorite. It so succinctly speaks volumes. Thoreau could have chosen more direct words to convey his message. He could have spoken of what "the mass" might be missing in life, or focused on the pain that comes with the inactive desperation, or used some derogatory wording. But what he chose was "quiet desperation". The minimalism of these words and the ability of "quiet" as an adjective to ironically amplify the "desperation". The words play on each other to build and create a higher meaning together, to convey a situation in which I strive to never, eve find myself. I'll tie this into business, hang with me...... Look around you at work tomorrow. Look at yourself. Happy? Feel as a part of something? Are you a self-actualizing part of a team? Good..now go do it better and try to learn every second. Are you there to collect your pay? Do you feel tra

A Glacier's Patience

I once thought in weeks and months. I grew to think in months and quarters. I have, lately, been viewing things in quarters and years. I am not sure when this really happened, but probably somewhere around my seventh anniversary with my current employer. There could be something to the seven-year-itch concept, but that is for a later post. So as this mindset sets in, I see a degree of patience that I never thought capable. Don't get me wrong, I will never have a tolerance for certain things (decisions contrary to one's own self interest, not understanding one's own self-interest, refusal to grow or develop, under/over estimating, certain forms of inefficiency, accepting an inherently broken process simply because it is process that is in place, etc, etc). But when things get complicated, when things change, I see it as inevitable. Too many things in the course of my career have ended up heading in one direction, only to land in another place entirely. John Lennon said &quo

Drink Deep

I was with my family today and speaking to a relative who is not in the IT industry. He asked the question "What makes your company different?" I answer his question with simple and accessible answers. Not only is what I say to him easy to understand as a concept, it is also factual and not just opinion. Where I can truly benchmark my company, I do. I give him fact based, empirical differentiators. And here's the amazing thing, he simply trusts what I am saying. He views me, correctly, as knowing more about the topic than he does. It could be debated as to whether I should be classified as an "expert", but I can without debate be classified as "knowledgeable." He has no base of knowledge and thus sees me as a expert, at least in relation to his own knowledge level of the topic. So....why is it that many IT decision makers (for future reference "decision maker" will be shortened to DM) require years for me to gain their trust enough for them t

Good vs Great?

What makes us, as salespeople, good? Easy......Work ethic, product knowledge, sales techniques, etc, etc. What makes us great? Much more difficult question... but the answer is probably between your ears. What am I talking about? ...I have watched some of the greatest salespeople and their secret is always a mental choice. Attitude is a tiresome and overused word. It has become trite and cliche. We are told to keep ours "positive." This is too simplistic an approach and will only serve those that are in the "good" category. I, however, will use attitude as synonymous with choice. Once one makes a choice to run their world instead of being run by it, their entire approach can be described as attitude. Therefore it can be neither positive or negative, when truly at it's best. What people are generally referring to here is "mood." Leave your mood at home. Many in our world approach things as a job or a task. These people are in their own way. They are vi